Frequently Asked Questions

SmartResume is an AI-powered platform that helps job seekers create professional, ATS-optimized resumes and helps recruiters find and evaluate top talent efficiently. Our platform uses advanced AI technology to match candidates with opportunities and streamline the hiring process.

SmartResume uses artificial intelligence to analyze job descriptions and resumes, providing intelligent matching, ATS optimization, and automated application tracking. Job seekers can create tailored resumes for each position, while recruiters can quickly find qualified candidates and manage their hiring pipeline.

SmartResume offers both free and premium plans. Job seekers can create basic resumes for free, while premium features include unlimited resume versions, advanced ATS optimization, and priority support. Recruiters have access to different tiers based on their hiring needs.

After signing up as a job seeker, you can create your profile and start building your resume using our intuitive builder. Simply fill in your details, work experience, education, and skills. Our AI will help optimize your content for ATS systems and suggest improvements to make your resume stand out.

ATS (Applicant Tracking System) is software used by most companies to screen resumes before they reach human recruiters. ATS optimization ensures your resume is formatted and contains keywords that these systems can easily read and rank highly. SmartResume automatically optimizes your resume for ATS compatibility, increasing your chances of getting noticed.

Yes! Premium users can create unlimited resume versions, allowing you to tailor your resume for different job applications. Each version can be customized with specific keywords, skills, and experiences relevant to the position you're applying for.

SmartResume includes a built-in application tracker where you can monitor all your job applications, their status, upcoming interviews, and follow-up tasks. This helps you stay organized and never miss an opportunity.

SmartResume streamlines your entire hiring workflow by aggregating candidates from multiple sources, using AI to match candidates with your job requirements, providing detailed candidate analytics, and automating communication. This saves time and helps you find the best talent faster.

Yes, recruiters can post unlimited job openings on SmartResume. Your job postings will be visible to our community of job seekers, and our AI will automatically match and recommend qualified candidates based on your requirements.

Our AI analyzes job descriptions and candidate profiles to provide intelligent matching based on skills, experience, education, and other relevant factors. You'll receive a match score for each candidate, making it easy to identify the most qualified applicants quickly.

Yes, our team plans allow multiple recruiters to collaborate on the hiring process. You can share candidate profiles, leave notes, coordinate interviews, and manage your entire team's recruitment activities from one centralized platform.

We accept all major credit cards (Visa, Mastercard, American Express) and debit cards. All payments are processed securely through our encrypted payment gateway.

Yes, you can cancel your subscription at any time from your account settings. Your premium features will remain active until the end of your current billing period, and you won't be charged again.

We offer a 14-day money-back guarantee for new subscribers. If you're not satisfied with SmartResume, contact our support team within 14 days of your purchase for a full refund.

Yes, we offer custom enterprise solutions for large organizations with advanced features, dedicated support, and flexible pricing. Contact our sales team to discuss your specific requirements.

Absolutely. We take data security very seriously. All data is encrypted in transit and at rest using industry-standard encryption. We comply with GDPR and other data protection regulations, and we never share your personal information with third parties without your explicit consent.

You can export your resume in multiple formats including PDF, Word (DOCX), and plain text. PDF is recommended for most applications as it preserves formatting across all devices and platforms.

Yes, you can upload your existing resume in PDF or Word format, and our AI will automatically parse the information to populate your SmartResume profile. You can then edit and optimize it further.

Yes, SmartResume is fully responsive and works seamlessly on all devices including smartphones and tablets. You can create, edit, and manage your resumes or recruitment activities on the go.